Spinaud Casino Terms & Conditions

These Terms & Conditions explain the rules that apply when you visit or use Spinaud Casino. Please read them carefully before creating an account, making a deposit or participating in any game or promotion. By using the website, you confirm that you understand and accept these terms, together with any applicable game rules, promotional terms and privacy information.

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1. General terms and acceptance

These Terms & Conditions form an agreement between you and the operator of Spinaud Casino. They apply to your access to and use of the website, your account, deposits, withdrawals, games, promotions and any related services. The terms apply whether you use the website through a computer, mobile phone, tablet or another supported device.

In this article

You should read these terms before using the website. If you do not agree with any part of them, you must not create an account or continue using Spinaud Casino. Continuing to use the website after these terms have been made available may be treated as acceptance of the current version. Additional rules may apply to particular games, payment methods or promotions. Those rules will form part of these terms when they are displayed or made available to you.

You are responsible for checking the terms regularly. Spinaud Casino may update, replace or amend these terms where appropriate, including to reflect changes in law, technology, payment services, games or business operations. Updated terms will apply from the date they are published or otherwise notified, unless a different date is stated. If a change is important, you should review it before continuing to use the website.

You must use Spinaud Casino only for lawful purposes.
You must provide accurate, current and complete information when requested.
You must comply with all applicable Australian laws and any other laws that apply to you.
You must not use the website if online gambling is unlawful where you are located.
You must not allow another person to use your account or payment method without authorisation.
You must follow any game-specific rules, promotional conditions and responsible gambling controls that apply.

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law. A failure to enforce a provision immediately does not mean that the provision has been waived.

2. Account eligibility and security

You must meet the minimum legal age and all other eligibility requirements that apply in your location before opening or using an account. You must not register if you are prohibited from gambling, subject to a self-exclusion arrangement, unable to enter a legally binding agreement, or otherwise restricted by applicable law.

Only one personal account is generally permitted unless the operator has expressly approved another arrangement. You must not create accounts using false information, another person’s details, automated tools or methods designed to avoid account controls. Multiple, duplicate or related accounts may be reviewed, restricted, suspended or closed where permitted by law.

You are responsible for keeping your login details confidential and for all activity carried out through your account. Choose a strong password, do not share it with anyone and notify Spinaud Casino through the available support channel if you believe your account has been accessed without permission. You should also take reasonable steps to protect your device, internet connection and payment information.

Spinaud Casino may carry out identity, age, location, payment, fraud, affordability or other compliance checks. You may be asked to provide documents or information before an account is activated, before funds are released, or at another stage of the customer relationship. Information supplied for verification must be genuine, readable and current. Failure to complete a required check may result in a delay, restriction or closure of the account, subject to applicable law.

Account suspension and closure

An account may be suspended, limited or closed where there is a suspected breach of these terms, a legal or regulatory requirement, a security concern, suspected fraud or money laundering, inaccurate information, payment abuse, collusion, technical manipulation or behaviour that may harm the website or other customers. Where required, relevant information may be referred to appropriate authorities or service providers.

You may request the closure of your account at any time through the available account or support process. Account closure does not remove obligations that arose before closure. Any remaining balance will be handled in accordance with applicable law, verification requirements and payment procedures. If an account is closed because of responsible gambling concerns or self-exclusion, you must not attempt to create or use another account to continue gambling.

3. Deposits, withdrawals and transactions

Payments must be made using a method that is available to you through the website and that you are authorised to use. You must not use a payment instrument belonging to another person unless the operator has approved it in advance and applicable verification requirements have been met. Payment providers may apply their own terms, processing requirements, fees or limits.

Before a deposit or withdrawal is processed, Spinaud Casino may need to verify your identity, account details, source of funds or ownership of the payment method. A transaction may be declined, returned, held or cancelled if the information is incomplete, the payment is not authorised, the method is unsupported, a technical problem occurs or a legal or compliance concern exists.

You should only deposit money that you can afford to lose. A deposit is not a guarantee of winnings, and you remain responsible for checking that the amount entered is correct before confirming a transaction. You must not use the website to deposit, transfer or withdraw funds for another person, or for any unlawful purpose.

Withdrawal requests may be subject to account verification, payment review, game settlement, anti-fraud checks and any applicable promotional conditions. Processing times can vary depending on the payment method, banking institution, public holidays, verification status and other factors. No specific processing time is guaranteed unless expressly stated in the relevant payment information.

You are responsible for entering accurate payment details.
You should review transaction confirmations and report an apparent error promptly.
Unauthorised chargebacks or payment reversals may result in account restrictions and recovery action.
Any transaction fees, currency conversion costs or charges imposed by a third party are your responsibility unless stated otherwise.
Where a payment is made in a currency different from the displayed account currency, the exchange rate used may be determined by the payment provider.
Funds must not be used in a way that breaches anti-money laundering, sanctions or other financial laws.

If a technical or administrative error results in an incorrect balance, credit or payment, Spinaud Casino may correct the error in accordance with applicable law. You must not knowingly use funds or benefits that were credited to your account in error. If you have already withdrawn or used such funds, the operator may seek their return where legally permitted.

4. Games, promotions and technical issues

Games are provided for entertainment and involve risk. Outcomes are determined by the rules and technical operation of the relevant game. You should review the game information before participating, including any instructions about stakes, winning combinations, settlement, cancellations and technical interruptions. Unless a game rule states otherwise, a submitted bet may not be cancelled after the relevant game has started.

You must not use software, devices, scripts, bots, data feeds or other methods intended to interfere with the normal operation of a game or obtain an unfair advantage. You must not exploit a software fault, pricing error, display error or other technical issue. If you notice a suspected error, stop using the affected feature and report it through the available support channel.

Promotions, bonuses, rewards and other offers may be subject to separate terms. Those terms may include eligibility rules, expiry dates, qualifying activity, wagering or play-through requirements, maximum values, game restrictions, withdrawal conditions and other limitations. You should read the full promotional terms before accepting an offer. If promotional terms conflict with these general terms, the specific promotional terms will usually apply to that offer to the extent of the conflict.

Spinaud Casino may withdraw, amend or refuse a promotion where permitted by law, including where an offer has been distributed in error, abused, duplicated or used in a manner inconsistent with its purpose. Unless expressly stated, promotions are intended for one person, one account and one household. You must not transfer, sell or combine promotional benefits without approval.

Technical interruptions and game results

Internet services, mobile networks, payment systems and software can experience interruptions or delays. Spinaud Casino does not guarantee that the website or every game will always be available, uninterrupted, secure or free from errors. If a game is interrupted, the result will be handled under the applicable game rules and technical records, subject to any rights you have under Australian consumer law.

Electronic records and system logs may be used to determine the details of a transaction or game event, subject to applicable law. If a result cannot be reliably established because of a technical failure, the relevant event may be reviewed and resolved in accordance with the game rules, internal procedures and legal requirements.

5. Privacy, responsible gambling and legal information

Personal information is handled in accordance with the applicable privacy information made available by Spinaud Casino. Information may be collected and used to provide services, manage accounts, process payments, verify identity and age, prevent fraud, meet legal obligations, improve the website and support responsible gambling. Information may be shared with service providers, payment partners, professional advisers or authorities where reasonably necessary and legally permitted.

Responsible gambling is an important part of using the website. Gambling should be treated as entertainment, not as a way to earn income or recover financial losses. Set a budget before you play, keep track of your time and spending, take regular breaks and never gamble with money needed for essential expenses. Avoid gambling when affected by alcohol, drugs, stress or other circumstances that may affect your judgement.

Use available deposit, spending, loss, session or time limits where offered.
Consider a temporary break, account restriction or self-exclusion if gambling is no longer enjoyable or controlled.
Do not chase losses or increase stakes to try to recover money.
Do not ask another person to gamble for you or use another person’s account to bypass a restriction.
Seek independent support if gambling is causing financial, emotional, relationship or other problems.
Contact Spinaud Casino through the available support options if you need help using responsible gambling tools.

Nothing in these terms is intended to exclude, restrict or replace any consumer guarantee, right or remedy that cannot lawfully be excluded under Australian law. To the extent permitted by law, Spinaud Casino will not be responsible for losses caused by your failure to follow these terms, misuse of your account, unauthorised access resulting from your lack of care, interruptions outside reasonable control, or unlawful use of the website.

These terms are governed by the laws that apply to the relevant service and your use of the website, subject to any mandatory rights and protections available to you. If you have a question, complaint or concern about your account or these terms, please use the support or contact options shown on the Spinaud Casino website. You should provide enough information for the matter to be reviewed, but never send passwords or unnecessary payment details.